Butterfly endeavors to provide an environment that is safe, professional and friendly.                

Parents are welcome on the ward at any time, day or night. There is no limit on the amount of time you can spend with your baby.

As valued partners in your baby’s care, we encourage you to be present on the ward with your baby as often as your circumstances permit.

Current scientific evidence suggests that having maximum involvement in your baby’s care, and having you present with your baby most of the time, will improve your baby’s outcomes and reduce the length of stay in hospital. The more you learn about your baby’s care, the sooner your family will be ready to go home.

2024 Visiting Guide

• Siblings are permitted to visit on weekends and public holidays between the hours of 2:00pm and 4:00pm. They must be under parents' direct supervision at all times.
• All other visitors are permitted between the hours of 2:00pm and 6:00pm daily. These visitors must be accompanied by a parent at all times. 
• Please note, children under the age of 18 who are not siblings are not permitted to visit Butterfly.
  
• To protect your baby no more than two (2) visitors (including parents) are allowed at the bedside at one time. 

Your friends and family are welcome to send gifts, however all balloons must be latex free. Flowers are not permitted in patients’ rooms on Butterfly due to hygiene and infection control reasons.

Staff, parents and visitors are asked to:

• Ensure the health and safety of all patients
• Treat all people with dignity, courtesy and respect
• Respect the privacy of others and keep in confidence any information gained about them
• Not accept or display behaviour or language that may be offensive to others
• Respect visiting hours and be mindful of quiet times
• Respect the property of the RCH
• Honour the non-smoking policy