RCH Diabetes Newsletters 2023
August 2023
RCH Diabetes Newsletter 7
Topics include:
- Ypso insulin pumps coming to RCH diabetes clinic
- Information on insulin for Life Australia - donating insulin and diabetes supplies
- Research opportunities
- Exercise and diabetes
- Get Active Victoria initiative
- Diabetes Victoria Camps
- Diabetes Team updates
March 2023
RCH Diabetes Newsletter 6
Topics include:
- Special occasions: Ramadan, Passover and Easter
- Research updates
- Managing sick days with diabetes
- Driving and Diabetes: Above 5 to Drive
- Planning for an insulin pump upgrade
- Diabetes Allied Health Team changes
Updates
Medtronic 640G users:
Medtronic have advised that they will discontinue their 640G pump from 31st December 2023. This means that from 1st January 2024, they will be unable to replace any MiniMed 640G with a new MiniMed 640G. People using a Medtronic 640G insulin pump will instead be provided with a MiniMed 780G insulin pump in manual mode, together with appropriate training to cover their remaining warranty period.
Medtronic will continue to offer people supplies and technical support for the pump they are currently using.
For more information, please contact Medtronic Customer Service: 1800 668 670
For Dexcom G6 Users:
Dexcom is aware that the G6 app has stopped sharing data with followers immediately after the G6 iOS 1.11.0 app update. This issue only affects the G6 iOS app version 1.11.0. The G6 app user will not experience any issues, however the followers will see “no data” displayed in the follow app and dashes in the follow iOS widget.
To resolve the Follow app issue, please follow the steps below to resume data sharing:
- Open G6 iOS USER app
- Tap on Share in the upper left corner
- Tap the Share toggle to turn if OFF
- Tap the Share toggle to turn it back ON
- Check with the Follower to make sure data is displaying
- Wait up to 10-15 minutes for data to resume
If you continue to experience issues in the follow app after performing the steps above, please let us know by contacting us on 1300 851 056 or emailing diabetes.techsupport@amsl.com.au.
Please contact AMSL Dexcom G6 team to notify them that you have experienced this issue. They are asking for the following details:
- Dexcom G6 Username = *(open the Dexcom app, tap on settings > account, scroll down to login info)
- Dexcom G6 transmitter SN =*(open the Dexcom app, tap on settings > transmitter)
- Dexcom G6 app Revision =*(open the Dexcom app, tap on settings > about)
- Dexcom G6 user’s phone model =*(go to settings> general > about)
- Dexcom G6 user’s phone iOS Version = *(go to settings> general > about)
Diabetes camps
Diabetes Victoria in conjunction with the RCH and Monash Children’s Hospital run a number of camps throughout the year for children and young people living with type 1 diabetes.
These camps are a great way for children and young people to meet and share experiences with others living with type 1 diabetes in a fun and active environment. The camps are staffed by volunteers including adults living with type 1 diabetes, medical and allied health staff so you can be sure participants will be safely cared for. More information about the camps can be found here: Diabetes Camps Victoria | Diabetes Victoria
To apply for a camp, you need to respond to their call for expressions of interest. Expressions of interest for the 2024 camps are open now and will close of the 30th of September 2023.
To get your application in simply fill out the expression of interest form which can be found here.
National Diabetes Week – 9-15 July 2023
This National Diabetes Week, Diabetes Australia is kick-starting Australia’s biggest conversation about the impact of diabetes in this country – a conversation to drive change and create hope for the future.
Diabetes Australia will host a series of five thought-provoking Great Debates (available online) over five days featuring people living with diabetes and diabetes experts discussing the big topics relevant to the future of diabetes in Australia.
Co-hosted by Diabetes Australia’s Group CEO Justine Cain and Dr Norman Swan AM, the Great Debates will be a mix of live in-person (plus live-streamed) and virtual events.
For more information or to register to attend one of these debates online please go to: The Great Debate Series - Diabetes Australia
For more information about National Diabetes Week and how you can join the conversation click here: National Diabetes Week 2023 - Diabetes Australia
Updating to the Medtronic Guardian™ 4 Transmitter and Sensor (available from 1 July 2023)
To update to the Medtronic Guardian™ 4 Transmitter and Sensor, we will request a new Starter Pack (new transmitter and sensors).
The transmitter and sensor are both new products with NDSS, so a Diabetes Nurse Educator will need to update your NDSS access authority.
To complete the update, please email diabetes@rch.org.au with your child's NDSS number, Medicare number, full name as listed on NDSS and your home and postal address. These are all required to be confirmed when there is an update to NDSS authority. You will receive a confirmation email from NDSS and the Starter Pack will be sent to your home.
See these instructions for swapping over to the new Guardian™ 4 Transmitter and Sensor
Important points to highlight when changing to the Medtronic Guardian™ 4 Transmitter and Sensor:
- Starter Packs will be shipped to your address registered on NDSS.
- When the change is made, you will not have access to Guardian™ 3 stock, make sure you have enough stock of Guardian™ 3 sensors while waiting for the Guardian™ 4 to be sent to you.
- When your Starter Pack arrives - Unpair Guardian™ 3 transmitter and Pair Guardian™ 4 transmitter to the MiniMed780G pump. Do not use any Guardian 3™ sensors or transmitters.
- There is a 2 hour sensor warm up.
- A blood glucose level (BGL) is required to start initial SmartGuard™ (No calibrations are required).
- Sensor changes are still every 7 days – the algorithm will only require a BGL if the sensor has been off for more than 4 hours. If it’s changed within 4 hours it will NOT require a BGL to initiate SmartGuard™ again.
- Transmitter has a 12 month warranty and sensors can be ordered via NDSS local pharmacy after the initial pack has been started.
- Any faulty equipment (sensor or transmitter) please contact Medtronic customer service for replacements.
June 2023
LibreLinkUp app version 4.7 was released on 15 June 2023. If you are using this you must update.
From 21 June the current version of the LibreLinkUp app will no longer be supported, and caregivers will no longer receive glucose readings and alarms from their connections.
If you have any questions, please contact your Abbott representative or call FreeStyle Libre Customer Care (8AM - 7PM AEST, Mon - Fri. Closed public holidays) phone 1800 801 478
April 2023
Get Active Victoria is a Victorian Government initiative to support eligible families receive up to $200 to cover the cost of registration fees for organised sport/active recreation.
To be eligible for a voucher your child/dependent must be:
- under 18 years of age
- be a Victorian resident
- have a valid Health Care Card/Pensioner Concession Card
- have a valid Medicare card
For more information go to Get Active Victoria
March 2023
Medtronic insulin pumps - product defect correction for the battery cap: For all people using a MiniMed™ 600 series and MiniMed™ 700 series insulin pump models, including MiniMed™ 640G, MiniMed™ 670G, MiniMed™ 700, MiniMed™ , MiniMed™ 770G, and MiniMed™ 780G should have received an email or letter from Medtronic advising them to check their battery cap and metal contact on their pump to see if they are damaged. See the complete recall notice. Please contact Medtronic Technical support on 1800 777 808 for further information and assistance.
Fiasp and Fiasp FlexTouch to continue on the Pharmaceutical Benefit Scheme (PBS) for people living with type 1 diabetes for a further 6 months.
A statement from Diabetes Australia 17 March 2023
Last updated March 2023