Arriving by car

The Royal Children's Hospital (RCH) is located on Flemington Road in Parkville, an inner suburb just north of the Melbourne CBD. The hospital is only minutes from the city centre, and a 20–30 minute drive from Melbourne Airport (Tullamarine).

Dropping off

There are restricted drop off/pick up zones outside the Emergency Department and in the circular driveway outside the main entrance. These areas are monitored by security staff and you risk a fine if you stay longer than the designated time.

Parking

Car parking is available beneath the hospital in an underground car park.  Access is via Entry 1, 2 or 4 from Flemington Road.  To gain entry, take a ticket from the ticket box at the boom gate and the gate will open.

There are two sections to the car park; one section is beneath the hospital at 50 Flemington Road, and the other is beneath the retail precinct next to the hospital at 48 Flemington Road. The two sections are linked by underground roadways, and the Blue lifts in 48 Flemington Road take you directly to Main Street - a short, indoor walk to the main clinical areas of the hospital.

A parking indicator system operates on levels B1 and B2 beneath the hospital, telling drivers where vacant spots are available.

Before leaving your car, check it is securely locked and that all valuables are placed out of sight.  Make a note of the level of the car park you are on, the numbered area of the car park (painted on pillars throughout) and the colour of lift you use when you leave. Remember to take your parking ticket with you.

Payment must be made at one of the pay stations as listed above before you return to your vehicle. All exits from the car park lead to Flemington Road. Exits 1 and 4 are left hand turn only, exit 2 is right or left hand turn with traffic lights.

The entire car park is open 24 hours a day, seven days a week.

Disabled parking

Disabled parking bays are located on each level of the car park, and you are required to display your disability parking permit at all times.

Motorbike parking

There are parking spaces for motorbikes on each level of the car park.

Parking rates

Price change from Monday 2 September

Cash, Visa and Mastercard credit cards are all accepted.

The car park is managed by an external contractor on behalf of the RCH. All revenue generated by the entire car park remains at the RCH.

Lost tickets

If you lose your ticket, you will need to pay a full day casual rate of $39.

Go to the Car Park and Security Office on the Lower Ground floor and they will supply a replacement ticket, which is payable at the car park payment machines. You may be asked to present your driver's licence.

Car parking concession ticket

Car parking concession tickets are available where the patient or visitor:

• Is in possession of a valid, in-date Federal Government Concession card with the patient or visitor name listed as either the cardholder or a dependent of the cardholder (for more information please see Types of concession and health care cards)
• Has a child in their care that has been an inpatient of the hospital for greater than two consecutive days.
• Is in possession of a valid, or Bridging Visa E. Eligible ImmiCards:
  • Evidence of Immigration Status ImmiCard
  • Residence Determination ImmiCard

Applications for a carpark concession ticket can be made at the Car Park and Security Office on the Lower Ground Floor next to the Emergency Department. You will need to show identification to request a concession ticket from the Car Park and Security Office.

Long term parking concession card

Patients and visitors eligible for a concession ticket may apply for a Long-Term Carpark Concession Card. This card will provide access to the concession ticket rate without patients or visitors needing to visit the Car Park and Security Office every time they come to the hospital. This card can be credited with up to $100 to allow entry and exit (similar to how a Myki card works). Applications for a Long-Term Carpark Concession Card can be made at the Car Park and Security Office with the relevant documents to show eligibility.

Multiple concession ticket exits

Concession ticket holders will only be charged once over a 24-hour period regardless of the number of times they enter and exit the carpark (commencing from the time of the first entry to the carpark). To receive the multiple concession exit, the concession ticket holders must obtain a payment receipt when they first exit and present it at the Car Park and Security Office for validation before each subsequent exit over a 24-hour period.

Financial hardship exemptions

The Social Work department can approve parking concession or fee exemption where a family can demonstrate undue financial hardship. During business hours, Ward Clerks and Specialist Clinic Team Leaders can request such concessions for you.

Car Park and Security Office

(03) 9345 9488

Location

East Building, Lower Ground (Underwater), next to Emergency

Open

Open 24 hours, seven days a week

Street parking

There is limited short term free and metered parking close to the hospital on selected streets in Parkville and North Melbourne, but do be mindful that City of Melbourne parking officers are very vigilant in these areas. Read all signage carefully, as some areas may be clearways, tow away zones or permit zones at particular times.

For more information, please visit The City of Melbourne website or telephone (03) 9658 9658.