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For Paediatric and Neonatal Emergency referrals call the 24-hour emergency line on 1300 137 650.
Call the 24-hour emergency line on 1300 137 650.
For non-emergency or elective transfers and consultations call the 24-hour non-emergency line on 1300 659 803.
For return bookings call the 24-hour non-emergency line on 1300 659 803. Please refer to Return Transfer Service Information Sheet for more information.
PIPER provides rapid access to a Paediatric Consultant or Senior Registrar. Early referral enables us to discuss the diagnosis and treatment, mobilise our team and any other resources in a timely manner and to initiate any additional pre-retrieval management as needed. There are patients who need an urgent response, which we refer to as ‘Go Now’ Criteria. These are not meant as thresholds for referral; in fact, for many of these children we would wish to be called earlier to serve as a trigger for immediate mobilisation by our retrieval team. If you are worried about a child on presentation, or they are not improving as expected with therapy please refer to PIPER for review and escalation. See PIPER Retrieval Team Response Times for more information.
Please make your referral at any point in time when you need paediatric intensive care advice or retrieval. Our call coordinator will assist you and document the information in the I.S.B.A.R. format. For the I.S.B.A.R structure please refer to PIPER Paediatric Referral Information.
Related documents:
PIPER provides rapid access to a Consultant Neonatologist. The quality of decision making is enhanced if the most senior clinician responsible for the patient makes the referral where practical.Factors that impact on decision making for any referral include:
Please refer to Referral to PIPER Neonatal Guideline for more information.
PIPER provides rapid access to a Consultant Obstetrician. The quality of decision making is enhanced if the most senior clinician responsible for the patient makes the referral where practical. Factors that impact on decision making for any referral include:
Please refer to Perinatal Referrals, Bed Finding & Defined Transfer Process for more information.